Almost every loss has items that cannot be cleaned or restored. These items are termed “Cash Out” or “Total Loss.” This determination may occur on site or after being packed out. It is your responsibility to list these items on your Inventory Loss sheets to be given to your insurance company for reimbursement. A Service 1st representative can also do this service for you as stated in section one.
All “Cash Out” or “Total Loss” boxed items are returned to you unless the insurance company would like Service 1st to store the total loss contents in our facility until approved for disposal. If disposal of the total loss contents are completed on site an inventory will be completed and your signature for content disposal would be required.